Your Opportunity

We are seeking an Epic Analyst -Support & Training to provide end-user support, workflow assistance, and training, particularly during go-lives, upgrades, and optimization efforts. This role bridges frontline support and system build by translating operational needs into actionable feedback for analyst and build teams.

What you will do

• Provide at-the-elbow support for clinicians and operational staff during go-lives and major initiatives

• Deliver end-user training and workflow education for Epic applications

• Identify workflow inefficiencies and recommend optimization opportunities

• Serve as a subject-matter resource for assigned Epic functionality

• Collaborate with Epic Analyst III and project teams to validate solutions

• Assist with workflow testing, training environments, and end-user simulations

• Troubleshoot moderately complex issues and determine appropriate resolution or escalation

• Create and maintain training materials and support documentation

• Support application upgrades and new functionality adoption

What will make you successful here

• Associates degree or Medical Assistance certification or equivalent experience

• Experience providing Epic application support or training in a healthcare environment

• Strong understanding of clinical or operational workflows

• Excellent communication and presentation skills

• Ability to work independently in a fast-paced, customer-facing environment

Preferred Qualifications

• Experience supporting Epic go-lives or large optimization efforts

• Formal or informal training or instructional experience

Key Skills & Competencies

• Workflow analysis and optimization

• Adult learning and facilitation

• Intermediate Epic application knowledge

• Relationship building with clinical stakeholders

• Problem-solving and adaptability

Perks/Benefits

• Competitive base compensation

• Health benefits

  Please note at no time during our screening, interview, or selection process do we ask for additional personal information (beyond your resume) or account/financial information. We will also never ask for you to purchase anything; nor will we every interview you via text message. Any communication received from a Vytalize Health recruiter during your screening, interviewing, or selection process will come from an email ending in @vytalizehealth.com