Job Functions, Duties, Responsibilities and Position Qualifications:

You put the pro in data entry. You’ve got problem-solving instincts, a passion for patient care, and the technical training to deliver quality results. You’re also looking for great benefits, the support of an all-star team, and an opportunity to grow your career.

The Referral Transcriptionist enters and authorizes patient results from referral laboratories into the company’s Apollo laboratory information system in an accurate and timely manner.

Join our front line of #HealthcareHeroes! Our mission is to advance the health and wellbeing of our communities as a leader in clinical laboratory solutions.

This opportunity is

Location: Memphis, TN 38134

Days and Hours: Mon-Fri 8am-5pm

Full Time Benefit Eligible

In this role, you will:

• Enter and authorize patient results from Reference lab reports
• Enter and update patient demographics information
• Answer calls from clients and customers as needed
• Call clients where there are questions regarding submitted orders
• Assist clients/customers with testing availability for requests that are not located in our TCM
• Manages the Pre-Pay and Prior Authorization Doctor Audit in Apollo which also includes maintaining the PPPA storage racks
• Perform Referral Processor duties as needed
• Investigate account correction forms completed by Referral Processors for accuracy and report out with the correct code
• Practice strict adherence to standard operating procedures
• Perform other duties as assigned

​All you need, is:

• High school degree or GED required
• Excellent written and verbal communication skills
• Excellent computer data entry experience required
• Minimum two-years previous experience in laboratory preferred
• Must be able to past skills test

We’ll give you:

• Appreciation for your work

• A feeling of satisfaction that you’ve helped people

• Opportunity to grow in your profession

• Free lab services for you and your dependents

• Work-life balance, including Paid Time Off and Paid Holidays

• Competitive benefits including medical, dental, and vision insurance

• Help saving for retirement, with a 401(k) plus a company match

• A sense of belonging – we’re a community!

Scheduled Weekly Hours:

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Sonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.