Health elevated.

Medical Billing / Customer Service Representative

Pathology Watch

Pathology Watch

Customer Service
hicksville, ny, usa
Posted on Jul 31, 2024

Job Functions, Duties, Responsibilities and Position Qualifications:

Quality is in our DNA -- is it in yours?


You are a superhero when it comes to patient specimens. You’ve got problem-solving instincts, a passion for patient care, and the drive to keep things running smoothly. You’re also looking for great benefits, the support of an all-star team, and an opportunity to grow your career.

Join our front line of #HealthcareHeroes! Our mission is to advance the health and wellbeing of our communities as a leader in clinical laboratory solutions.

Location for Training: Hicksville, NY

Monday to Friday from 8:30am-5:00pm

Full Time: Benefits eligible

In this role you will:

  • Speak to client's and patient's regarding billing, questions, and concerns

  • Verify both commercial and government insurances

  • Understand government insurances and commercial insurances

  • Navigate insurance websites reading EOB’S and answers customer insurance questions

  • Demonstrate excellent research, problem solving and follow up skills

  • Troubleshoot and resolve ongoing problems

  • Demonstrate excellent communication and customer service skills both with internal and external clients

  • Handle stressful situations and maintain professionalism and composure

  • Complete special projects as needed

  • Assist team members with various billing tasks as needed

All you need is:

  • HS Diploma

  • Medical Billing Certification

  • Previous call center experience, preferred

  • Medical Billing Insurance experience, preferred

  • Knowledge of ICD 9 & 10 codes and CPT coding guidelines

  • To be detail oriented and able to multi-task

  • Ability to work in a fast paced environment

Scheduled Weekly Hours:

40

Work Shift:

Job Category:

Accounts Receivable

Company:

Sunrise Medical Laboratories, Inc.

Our Mission: Highest quality laboratory testing

Our Passion: Helping people live better, healthier lives

When you join Sunrise Medical Labs, you are well supported by everyone — from colleagues and management alike. We have a warm, welcoming culture which is laid back, but professional. Our management staff is attentive and helpful and coworkers enjoy working together. Here, you are not a number, you are a vital part of our workplace community. And, if you’re motivated to standout, we’ll give you every opportunity to succeed and grow.

We’ll give you:

  • Appreciation for your work

  • Lots of flexibility

  • A feeling of satisfaction that you’ve helped people

  • Friendly coworkers

  • Opportunity to grow in your profession

  • Management that you will admire

  • A free ride to and from the train station

  • Fun events throughout the year

  • Fitness Friday & on-site gym

  • A day off on your birthday

  • Free lab services for you and your dependents

  • A sense of belonging—we’re a community!

New York | Maryland | New Jersey | Virginia | Washington DC | W. Virginia

Join us! We offer Medical, Vision and Dental Insurance | Short Term and Long-Term disability | Voluntary term life | 401-K plus match | Paid Time Off| Paid holidays

Sonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.