Job Functions, Duties, Responsibilities and Position Qualifications:

The Operations Manager - Pathology collaborates with the VP of Operations-CLH/PP Pathology to provide effective leadership and efficient operations of the Pathology Department in compliance with the Company policies and goals, as well as coordinate, supervise, and manage day-to day activities to ensure that high quality services are provided to patients in a timely and cost effective manner.

Qualifications

• Bachelor’s degree in Histotechnology, Cytotechnology, Medical Technology (or Clinical Laboratory Science) or other related science- field from an accredited program.
• Minimum five (5) years’ experience in a clinical laboratory setting and minimum of three (3) years of supervisory or management experience.
• Familiar with the principles and instrumentation of Histology, Cytology, Gross Pathology and Transcription.
• Familiar with CAP, CLIA and Joint Commission requirements, as well as State and Federal laws, as they pertain to Pathology
• Current certification or registration as a Medical Technologist, Histotechnologist, Cytotechnologist or Pathologist Assistant preferred
• Valid and current State of Hawaii license as a Medical Technologist, Cytotechnologist or Histotechnologist preferred
• Knowledge of laboratory operations, multiple/varied clinical instrumentation and equipment, techniques, procedures, and principles.
• Excellent interpersonal skills and oral and written communication skills
• Excellent analytical thinking in troubleshooting problems and coming to resolutions in a timely manner providing excellent follow-through and demonstrating thoroughness of thought.
• Excellent computer knowledge (Word and Excel) and skills in lab information systems.
• Successfully pass Company pre-employment drug test and periodic and random thereafter.
• Effective oral and written communication skills, excellent organizational and interpersonal skills, and computer literacy required.
• Demonstrated and proven ability/experience in accomplishments in all of our five core values:
  • Shine
  • Team
  • Accurate
  • Respect
  • Standardize

Essential Functions

Under supervision of the VP of Operations-CLH/PPP Pathology, and in collaboration with pathologists, and departmental managers, and in accordance with Company policies, procedures and guidelines, this position will:

• Assess future personnel and capital equipment needs; monitor and respond to variances against budget on an ongoing basis.
• Ensure that procedure manuals of all standard operating procedures of all CLH/PPP Pathology divisions are maintained, updated, and modified as new methods are introduced.
• Coordinate all administrative and personnel related duties to include but not limited to scheduling, leave management, conflict resolution, training and development, and other tasks and duties as assigned by the VP of Operations-CLH/PPP Pathology.
• Ensure compliance with regulatory and accreditation requirements of CAP, CLIA and the Joint Commission.
• Demonstrate a strong degree of independent judgment and decision-making skills as well as creativity and resourcefulness.
• Complete projects in a timely manner and demonstrate the ability to select, train, motivate and develop pathology team.
• Will exhibit the ability to keep current with skills in laboratory technology and management.
• Assess and evaluate care/services provided, staffing levels, competency and educational needs of all employees.
• Demonstrate effective written and verbal communication, develop and implement organizational and departmental policies, procedures, goals and objectives.
• Maintain an environment of continuous performance improvement and adapt to organizational change and community needs.
• Work with the Purchasing Department to optimize vendor contracts and instrumentation.
• Act as a resource for the Billing Department to minimize rejections and ensure “clean” claims
• Act as a resource for the Pathology team members, including Pathologists, for:
  • Proper use of CPT and ICD-10 codes
  • Participation in Departmental QC and QI activities
  • CAP preparation and readiness
  • Review of reimbursement and coverage guidelines of clinical laboratory and pathology tests

• Maintain professional staff levels to determine appropriate staffing at each location, optimize group subspecialty, recruit and interview
• Research and respond to RFPs or other business opportunities applicable to pathology.
• Adhere to confidentiality, safety, compliance, and legal requirements.
• Maintain consistent and reliable attendance and comply with company guidelines on attendance.
• Assure CLH/PPP Employee Guidelines and Compliance Policies are implemented and followed
• Maintain strict HIPAA confidentiality in all situations and with all documentation
• Monitor financial reports to meet company financial goals
• Perform other duties as assigned.

Skills/Abilities/Competencies

• Ability to understand instructions, reason, and make judgments.
• Understand meaning of words, ideas associated with them, and their effective use.
• Ability to perceive pertinent details and verbal or tabular material.
• Ability to communicate clearly with others.
• Ability to exhibit confidentiality in all areas of compliance matters.
• CUSTOMER-FOCUSED: Aware of customer needs; makes decisions with customer in mind; builds strong customer relationships.
• COMMUNICATOR: Proactively conveys a clear, convincing, and timely message; possesses strong verbal, written, and presentation skills.
• PROBLEM SOLVER: Uses data and logic to quickly find solutions to difficult challenges.
• COLLABORATIVE: Works effectively with others to accomplish goals.
• TECHNICALLY COMPETENT: Possesses and maintains the functional and technical knowledge and skills to successfully perform job.
• RESULTS DRIVEN: Achievement-oriented; achieves and exceeds goals; pushes self and others for results.
• BUSINESS SAVVY: possesses business and organizational know-how; understands how to accomplish tasks through formal channels and informal networks.
• RESOURCEFUL: Knows how to get what is needed; manages time and workloads for maximum efficiency.
• TEAM BUILDER: Builds cohesive teams and strategic partnerships,
• INFLUENTIAL: Makes an impact on people, events, and decisions; affects the thinking or actions of others by means of example or personality.
• STRATEGIC: Thinks “big picture”; commits to a course of actions to accomplish long- range goals; is forward thinking and adept at seeing future outcomes and results.
• DELEGATOR: Effectively assigns work and responsibility; supports and provides feedback on performance.
• COACH: Equips individuals with the tools, knowledge, and opportunities to develop their skills and improve performance.
• TIME-WISE: Prioritizes; respects others’ time; adheres to schedules and agendas.
• CHANGE AGENT: Initiates and promotes new approaches and transformations to reach a higher level of performance.
• ACCOUNTABLE: Follows through in all areas; accepts and delivers on responsibilities; requires others to follow through on commitments.

Scheduled Weekly Hours:

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Sonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.