Health elevated.

Client Service Coordinator

Pathology Watch

Pathology Watch

Customer Service
Multiple locations
Posted on Friday, June 7, 2024

Job Functions, Duties, Responsibilities and Position Qualifications:

Quality is in our DNA -- is it in yours?

Providing excellent and tailored service is your middle name. You’ve got a knack for multi-tasking and a passion for problem solving and explaining things in a way that help people feel valued. You’re also looking for great benefits, the support of an all-star team, and an opportunity to grow your career.

Join our team of #HealthcareHeroes! Our mission is to advance the health and wellbeing of our communities as a leader in clinical laboratory solutions.

LOCATION: Field Position Covering Westchester, Rockland and Orange Counties

HOURS: Full Time, Day Shift

FULL TIME: Benefits Eligible, Car Allowance and Bonus Eligible

New Grads Welcome to Apply!

In this role you will:

  • Work independently to provide face to face services to accounts in assigned locations in the areas of customer service, hardware/software computer based needs and training

  • Maintain a schedule that will allow for service to client accounts in an efficient manner

  • Support Sales staff with client account start ups

  • Sets up shortlists and special profiles of tests most frequently used by the client

  • Conduct sight surveys to familiarize themselves with the overall operations of the office

  • Follow-up continuously with clients regarding their accounts

All you need is:

  • Bachelor’s degree (preferred in Marketing, Communications or Business)

  • Excellent customer service skills

  • Strong communication, trouble shooting and follow up skills

  • Clean and valid NYS driver’s license

Salary minimum to max is $28.00 to $35.00 an hour. Pay is commensurate with experience; geographic differentials to the pay range may apply.

Sonic Healthcare USA, reserves the right to pay more or less than the posted range. Any difference between actual compensation and the posted range will be based on factors other than race, color, religion, sex (including pregnancy) or national origin.

We’ll give you:

  • Appreciation for your work

  • A feeling of satisfaction that you’ve helped people

  • Opportunity to grow in your profession

  • Free lab services for you and your dependents

  • Work-life balance, including Paid Time Off and Paid Holidays

  • Competitive benefits including medical, dental, and vision insurance

  • Help saving for retirement, with a 401(k) plus a company match

  • A sense of belonging – we’re a community!

We also want you to know:

This role will have routine access to Protected Health Information (PHI). Employees will be trained on reasonable safeguards and are expected to maintain strict confidentiality, as well as abide by all applicable privacy and security standards. Employees are expected only to access PHI when it is required to fulfill job duties.

Scheduled Weekly Hours:


Work Shift:

1st Shift (United States of America)

Job Category:



Sunrise Medical Laboratories, Inc.

Sonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.