Customer Service Representative
Pathology Watch
Job Functions, Duties, Responsibilities and Position Qualifications:
Quality is in our DNA -- is it in yours?
Multi-tasking is your middle name. You’ve got great typing skills, a passion for solving problems, and a way of explaining things that helps people feel valued. You’re also looking for great benefits, the support of an all-star team, and an opportunity to grow your career.
Join our team of #HealthcareHeroes! Our mission is to advance the health and wellbeing of our communities as a leader in clinical laboratory solutions.
LOCATION: 250 Miller Place, Hicksville, NY 11801
HOURS: 10:30am - 7:00pm; Monday - Thursday and 7:00am - 3:30pm; Sunday
FULL TIME: Benefits Eligible
In this role, you will:
Provide patients, clients, and the laboratory team with exceptional service right over the phone!
Work in a call center environment.
Champion safety, compliance, and quality control.
All you need is:
High School Diploma or equivalent
1 year of experience working in a call center or in the laboratory
Exceptional communication skills
Top notch typing proficiency (at least 35wpm), including 10-key
Ability to thrive in a fast-paced environment
Bonus points if you’ve got:
Associate’s Degree or Medical Assistant training
2+ years of laboratory training or experience in specimen collection and processing
Data entry experience in a production environment
Salary minimum to max is $17.00 to $20.00. Pay is commensurate with experience; geographic differentials to the pay range may apply.
Sonic Healthcare USA, reserves the right to pay more or less than the posted range. Any difference between actual compensation and the posted range will be based on factors other than race, color, religion, sex (including pregnancy) or national origin.
We’ll give you:
Appreciation for your work
A feeling of satisfaction that you’ve helped people
Opportunity to grow in your profession
Free lab services for you and your dependents
Work-life balance, including Paid Time Off and Paid Holidays
Competitive benefits including medical, dental, and vision insurance
Help saving for retirement, with a 401(k) plus a company match
A sense of belonging – we’re a community!
We also want you to know:
This role will have routine access to Protected Health Information (PHI). Employees will be trained on reasonable safeguards and are expected to maintain strict confidentiality, as well as abide by all applicable privacy and security standards. Employees are expected only to access PHI when it is required to fulfill job duties.
Scheduled Weekly Hours:
40Work Shift:
Job Category:
Laboratory OperationsCompany:
Sunrise Medical Laboratories, Inc.Sonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.