Chief of Staff

Remote

Who is Nest Health?

As the first value-based care provider built for families, Nest is on a mission to make comprehensive medical, behavioral, and social care radically accessible to America’s highest risk families. Nest’s first-of-its-kind family-based, in-home, and virtual care model includes primary adult and pediatric care, mental health and nutrition support, vaccinations and labs, same-and-next-day acute visits, chronic condition and transitions of care management, social services and navigation, and more. Nest’s innovative model has resulted in partnerships, unlocking care for thousands of families across our markets. Nest’s early success has led to national traction across states and payers, laying the groundwork for future expansion.

What does it mean to be a part of a startup?

Working at a healthcare startup can be a unique experience with a fast-paced, ever-changing environment that can involve varied workloads, quick changes, and high expectations. Taking a position at a Healthcare startup allows for the opportunity to be high impact in disrupting the US healthcare system. You will have the chance to be creative, solution oriented, and have your voice heard! You will need to be flexible, accountable, and self-sufficient, and you might take on multiple roles. Here are some things you can expect:

• Role breadth - This role may be less defined than in traditional organizations, with the need to wear multiple hats and juggle various responsibilities.

• Learning opportunities – The benefit to having greater breadth is that this individual will have the opportunity to function outside of the standard position and learn about new roles & areas.

• Fast Pace - Startups often must move faster than traditional large organizations. This means this individual will be asked to support or advise on quick changes regarding systems or processes.

• Autonomy – This individual will need to be highly autonomous, as there is less structure and learning and development than at traditionally large organizations. This provides the opportunity to learn asynchronously, raise a hand when help is needed, or gaps are identified.

• Collaboration – With so many opportunities to build processes and improve how we deliver care to our patients, we rely heavily on one-another to communicate changes effectively to ensure seamless support across functions. This often requires this individual to give and receive feedback frequently and communicate challenges or opportunities effectively.

What is the purpose of this role?

The Chief of Staff serves as a strategic partner to the executive leadership team, managing critical initiatives and strategic planning. This role combines strategic stakeholder management and executive support to drive organizational growth and impact in a fast-paced health services startup focused on improving care and outcomes for Medicaid families. This individual requires a balance of strategic thinking, interpersonal savvy, and strong operational execution to ensure organizational efficiency and effectiveness.

What will you do?

Executive Leadership Support

• Orchestrate strategic time management for senior leadership team

• Understand CEO and COO (founders) priorities and act as air traffic controller through effective schedule management

• Plan and execute strategic conferences, high-level meetings, and company-wide events

• Provide strategic context and recommendations for executive decision-making

• Function as a strategic connector between different organizational initiatives

• Facilitate communication between executive team and operations leadership

• Facilitate Executive and Leadership team meetings, including proactively developing agendas, taking notes, and ensuring timely follow-up

• Assist with complex travel planning and logistics for executives

• Handle communications on behalf of founders, ensuring timely responses and appropriate prioritization

Strategic Development and Planning

• Contribute to strategic planning initiatives and assist with developing long-term goals and objectives

• Conduct research and analysis to support executive decision-making and present findings

• Support the implementation of state Medicaid policy approaches and health plan growth strategies

Stakeholder Management

• Manage Board of Directors relations, including meeting preparation, communications, and strategic engagement ("care and feeding")

• Oversee investor relations strategy and communications, including drafting updates and managing materials

• Support board and investor meetings, developing agendas, creating presentations, taking minutes, and ensuring follow-through

• Facilitate productive engagement between executive leadership and key stakeholders

• Develop and implement stakeholder engagement strategies

• Act as a liaison between the CEO and other departments, as well as external contacts

Operations and Project Management

• Streamline administrative processes and create efficient systems

• Identify opportunities for optimization, including building and maintaining tracking tools

• Ensure careful documentation of discussions and meetings for longitudinal initiatives

• Maintain and organize company documents and files, including improving SharePoint organization

• Manage special projects across multiple domains, from requirements gathering to project management to execution

• Monitor and report on key performance indicators (KPIs) to the executive team

• Write original materials for the CEO's office and company communications to employees and external platforms

• Ensure CEO and COO meetings have agendas, materials, and documentation

Organizational Effectiveness

• Assess organizational culture and "read the room" to identify potential challenges

• Develop strategic planning processes that align with organizational objectives

• Partner with the People Team to ensure that strategic initiatives remain aligned with organizational mission and values

• Identify opportunities to improve cross-functional collaboration and efficiency

Government and External Relations

• Monitor regulatory developments and assess impact on organizational strategy

• Coordinate cross-functional responses to policy changes

• Establish and maintain relationships with state and national government officials

What do you bring to the Nest?

Education and Experience

• Master's degree in Public Policy, Healthcare Administration, Business Administration, or related field

• 7+ years of experience in strategic roles within healthcare organizations, government relations, or policy development

• Demonstrated experience in Medicaid policy and healthcare strategy

• Experience working directly with executive leadership and boards of directors

• Track record of successful project management and operational excellence

Skills and Competencies

• Expert knowledge of healthcare policy landscape, particularly Medicaid

• Strong strategic thinking and planning capabilities

• Excellent stakeholder management and relationship-building skills

• Superior written and verbal communication abilities

• Proven ability to navigate complex organizational dynamics

• Political acumen and government relations experience

• Ability to synthesize complex information into actionable strategies

• Strong project management and execution skills

• Proficiency with Microsoft Office suite, particularly SharePoint, PowerPoint, and Excel

• Exceptional organizational and time management skills

• Ability to prioritize multiple competing demands and maintain attention to detail

• Strong problem-solving and analytical capabilities

• Discretion when handling confidential and sensitive information

What is required (travel & physical requirements)?

• Travel to headquarters or other markets required

• Prolonged periods sitting at a desk and working on a computer

• Must be able to lift up to 15 pounds at times.

Nest understands that job requirements sometimes exclude people who identify with historically marginalized groups from applying to jobs for which they are qualified. Even if you don’t meet 100% of the requirements listed, or if you achieved these requirements through unconventional channels, we encourage you to apply.

What does Nest bring to the table?

We are reimagining what a supportive workplace looks like, from the inside out. To ensure every team member feels valued, we provide competitive compensation packages that reflect your skills and contributions, along with equity opportunities that allow you to share in the company’s success. On top of this, we offer a comprehensive suite of benefits such as employer-sponsored health, dental, and life options, and unlimited PTO, we offer an all-of-you, inclusive approach to benefits:

• Family- centric health support with access to Lyric’s comprehensive services for urgent care, behavioral health, psychology, and psychiatry for you and your entire family, including virtual veterinary care for your pets

• Company supported Parental Leave for both primary/non-primary care givers with options for a tiered return to work, and eligibility to receive additional hours PTO for Prenatal Care and Backup Childcare

• Receive reimbursement for work- related vehicle expenses, including commuting and travel costs, for staff who drive as part of their job responsibilities

• Opportunity to receive up to $3,000/year Tuition Reimbursement to support your educational and professional development by covering a portion of costs relating to fees, course materials, or other related expenses.

• Receive employer sponsored short-term and long-term disability benefits to provide financial support in the event of illness or injury that prevents you from working

• Enrollment in 401 (k) Retirement Plan through Human Interest to help save for your future with flexible contribution options

Why choose Nest Health?

Nest and its leaders have won multiple awards including Rock Health’s Next-Gen Pediatric Innovations, New York Times Top Five Who Spread Hope, New Orleans City Business Power 50, and CB Insights Digital 150. Additionally, Nest has become a prominent thought and brand leader garnering national attention from outlets such as 60 Minutes, Business Insider, NYTimes, Fierce Healthcare, Axios and others. More recently they were recognized on Inc.’s Female Founder 500 List for 2025. On a local level, Nest has been featured on all of Louisiana’s top programs including WGNO, WWL, WWNO (New Orleans NPR), WRKF (Baton Rouge NPR), and The Times-Picayune.

Founded in 2022 by former Secretary of Health of Louisiana and practicing OB-GYN, Dr. Rebekah Gee, and Rebecca Kavoussi, former President at Landmark Health, Nest has raised a historical Seed round of over $20M from top healthcare and industry investors including 8VC, Blue Venture Fund, SpringTide Health, Alumni Ventures, Gaingels, MVP, Health 2047, Ochsner Louisiana Investment Fund, Tulane Ventures, and others.

Learn more about us at https://www.nesthealth.com/.

Nest Health celebrates the diversity of our patient population and seeks diversity on our team. We are an equal opportunity employer, indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic.

Learn more about us at https://www.nesthealth.com/.

To learn more about the Nest care model, watch this video, by the award- winning HBO Katrin Babies filmmaker Edward Buckles, JR.