Remote Patient Care Specialist
Janie
El Salvador · Honduras · Philippines · South Africa
Posted on Aug 31, 2025
Remote Patient Care Specialist
El Salvador • Honduras • Costa Rica • Philippines • South Africa
Client Service
3 months ago
Remote
Contract
About Janie:
Janie is a back office workflow provider that offers medical billing, insurance coordination, and scheduling services to medical groups and practices across the United States. We serve a wide range of medical specialties.
We are seeking talented individuals who are passionate about patient care and making a meaningful impact on people's lives. Our mission is to recruit and train exceptional individuals worldwide to support US medical patients.
About the Position:
This is your opportunity to transition into the healthcare freelancing world! Collaborate with onsite medical staff to manage patient scheduling, confirm appointments, and liaise with insurance providers, all while ensuring an excellent patient experience. We offer competitive pay, RAISES, PTO, incentives, health allowances, and more. Don't miss out on this chance to make a difference in healthcare!
Primary Responsibilities:
- Answer phone calls and address patient inquiries
- Schedule and confirm appointments
- Pre-screen calls (triage) and direct patients accordingly
- Work with insurance and medical records
- Assist with various administrative tasks as needed
Requirements:
- Fluent in English
- Great personality
- Customer service mindset
- Experience in Healthcare (US)
First name *
Last name *
Email *
LinkedIn URL
Phone number *
Location *
Resume *
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Do you have experience with US healthcare? *
Please record and attach the link of an audio sample (vocaroo link) introducing yourself and your skills for this role (90 seconds max). *
What to share: - Your name, how many years you've been working as a remote healthcare assistant, what specialties have you worked with (e.g. dental, physical therapy, etc), what EHR/EMRs are you familiar with.
Which country are you currently based? *
Are you allowed to work in your current location without any visa sponsorship? *
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Req ID: R3